Fix The Lotus Notes Quota Not Updating Issue [Solved]

Ritu Roy | Email Conversion email migration fix How to's Outlook Software Technology Windows | 5 minutes read | Last updated on July 17th, 2023,
Fix-The-Lotus-Notes-Quota-Not-Updating-Issue

Lotus Notes is a well-liked email and collaboration platform with a number of capabilities, including quota management to regulate mailbox size. However, customers may occasionally experience a problem where their Lotus Notes quota fails to update correctly. This article gives workable fixes to the Lotus Notes quota not updating issue and outlines the primary causes of these issues.

There is a storage limitation on every email server. That means that one can keep emails, items, attachments, etc. up to the allotted storage limit. Some email services charge a fee for extra storage. You will need to remove some irrelevant emails in order to keep inside the allotted quota, though, if you don’t want to pay. You can also archive your emails to get around this quota restriction. By doing this, the email server stores your emails somewhere else and they are not counted towards your quota. These preserved emails are often those that will be infrequently utilised, which is why they are not included in the storage allotment.

But occasionally, after you archive emails in Lotus Notes, the quota won’t update right away. The archived emails are still interpreted as database quota even after a refresh. It may be impossible for you to send and receive emails as a result of this major problem.

In this article, we’ll look at a few solutions to this issue.

Configuration Settings

Your Lotus Notes’ configuration options are one of the main causes of this problem. Notes can stop the quota from being updated if the option quotas enforcement is set to its default setting of “Check file size when extending the file.”

The configuration setting has to be changed as a fix. By doing so,

  1. Go to your Lotus Notes’ admin panel.
  2. Go to the Transactional Logging tab by navigating there.
  3. Look for the word “Quotas” under it.
  4. You will find a selection there named “Quotas enforcement.”
  5. Set this value to verify the file’s space usage when a note is added.

In most circumstances, this should resolve the issue.

Keep the Database Size at the Recommended Levels

Another reason could be that your database is cluttered with duplicate emails or pointless attachments. In other words, this mistake could be the result of inadequate database administration. It’s a good idea to regularly examine your database’s size to make sure it’s operating at its best. A few potential course of action are:

  • Make sure there aren’t many duplicate emails in your inbox and delete them.
  • Emails with huge attachments shouldn’t be kept. Delete the email, then think about downloading and saving the attachments on your personal computer or cloud storage.
  • Make sure there are no large emails that were removed from your inbox in your trash by checking there.
  • Check your draughts folder to see if there are any you may send or delete.
  • To avoid exceeding the quota, it’s crucial to keep track of your emails and the storage space they require.

Utilise Microsoft Outlook

Due to Outlook’s cutting-edge capabilities, a growing number of businesses are switching over to it. The different data formats, however, provide a challenge when switching from Notes to Outlook. To explain, Notes stores all of your emails, attachments, and other data in a format known as NSF. However, Outlook stores all of your content in a format known as an Outlook data file (OST or PST). You cannot directly transfer the contents of your NSF to the PST due to the incompatibility between these two file types.

You can manually transfer files between the two formats or use software to do so. The steps of manually moving the data are listed below.

The migration process involves two parts. Data from NSF is converted to CSV in the first step, and then Outlook is imported in the second.

The following steps are included in the first stage:

  • Launch Lotus Notes.
  • Select File > Open > Lotus Notes Application from the menu.
  • Select the desired NSF file in the File dialogue box by navigating to it.
  • Then select File > Export. The Export Dialogue box will appear as a result.
  • Choose the location in this box where you wish to save the CSV file. Additionally, pick “Save As” as Comma Separated Value.
  • A dialogue box will appear once you click the Export button. You can choose whether you wish to export some, all, or neither the character set nor the documents from this.
  • Following your selections, Notes will export your data to a CSV file and save it in the location you specify.
  • Select Finish.

You need to import the CSV file into your Outlook profile at this point. For that,

  1. Open Outlook.
  2. Click File > Open & Export > Import/Export to access this menu.
  3. Import/Export dialogue box is displayed as a result. Choose the “Import from another program or file” menu item.
  4. After choosing Comma Separated Values, click on Next.
  5. Go to the CSV file that was previously stored and select it.
  6. Select Finish.

Use the CubexSoft NSF Converter instead of this as it is more convenient. To use this tool, follow these steps.

Follow Step By Step Solution to Convert IBM Lotus Notes Database

Step 1. First of all, download and install the application on your machine.

Step 2. After installing the software, launch the tool and go to Add Files button to load .nsf files for conversion.

Step 3. Now, check a preview all loaded files and click on Export button to choose the desired saving output formats such as PST, PDF, EML, MSG, DOC, RTF, Office 365, and many more.

Step 4. Now Browse the destination path to save the converted files and click on Convert button to start the process.

Step 5. After completing the conversion process, the software will show a message “Process Completed Successfully”. Then click Ok button to end the process.

Key Features of Professional Software

  • Bulk Conversion: It should support the conversion of multiple NSF files or entire NSF mailboxes in a batch process, saving time and effort.
  • Selective Conversion: The tool allow you to choose specific NSF files, folders, or items for conversion rather than converting the entire mailbox.
  • Preview Option: A built-in preview feature enables you to view the contents of NSF files before conversion, ensuring that you select the right data for conversion.
  • Mapping and Filtering Options: The software can provide options to map NSF mailbox items with corresponding PST folder structure. Additionally, filtering options can help refine the conversion process by specifying date ranges, item types, or other criteria.
  • Maintaining Data Integrity: The program can preserve the original data hierarchy, metadata (such as email headers, attachments, timestamps), folder structure, and formatting during the conversion process.
  • Support for Large NSF Files: It should be capable of handling large NSF files without performance issues or the risk of file corruption.
  • Password-Protected NSF Files: If your NSF files are password-protected, the tool can support decrypting and converting them after providing the correct password.
  • Conversion Log: The tool can provide a conversion log report, allowing you to review the details of the conversion process for future reference.
  • User-Friendly Interface: A well-designed and intuitive interface ensures that users can navigate the software easily and perform the conversion tasks without complications.

Conclusion

To sum up, effective database administration is the solution to the Lotus Notes quota not updating issue. An alternative is to use an application called CubexSoft NSF to PST Converter to transfer your data to Outlook. With this tool’s simple interface and quick conversion time, you can transfer data from NSF files to PST.