Fix Outlook Error Code 0x8004011d: ‘The Server Is Not Available’

Ritu Roy | fix How to's Outlook Software Technology | 6 minutes read | Modified on: 26-03-2024
outlook error 0x8004011d

The Outlook error code 0X8004011d may arise for various causes. This blog post will teach you the causes of this error and how to fix it. Additionally, you’ll learn about an OST to PST Converter program that will help you extract and restore mail items from orphaned or inaccessible OST files.

Outlook users frequently experience server unavailability, which can result in various other issues. If the following error notice appears: “The server is not available: Task Exchange Server reported error 0X8004011d.” If the issue continues, get in touch with your administrator. “, you won’t be able to use Outlook anymore.

Outlook error 0X8004011d can occur for several reasons, including sync problems, server problems, and corrupted profiles. To assist you with this issue, this article will provide you with both manual and automated solutions that will quickly fix Outlook error 0X8004011d. It will also provide you with information on the error’s potential causes.

Reasons for the “The Server is not Available” Error in Microsoft Outlook

Some causes of the Outlook error 0X8004011d include the following:

  • Inadequate network or connection on the client’s computer
  • Problems connecting to your email server
  • Outlook profile corruption or destruction
  • Outdated version of Outlook
  • Oversized or inconsistent Outlook data file (OST)

Approaches to Fix Outlook Error 0X8004011d – Freeware Solutions

To fix the server is not available 0X8004011d error in Outlook, use the steps listed below.

#1. Check Your Internet Connection

Check your internet connection before beginning advanced troubleshooting. Verify that you can navigate other websites without any problems and that it is stable. If not, you might need to check the modem or router cable connection, reset or restart your router, or get in touch with your ISP.

#2. Verify whether the server is unavailable.

Try logging into Outlook 365 or the Outlook Web App through a web browser if the internet is operational. When the login page does not load or sign-in attempts fail, it indicates that the server is unavailable for maintenance or may be experiencing transient problems, like a power outage or restart. If that’s the case, your only option is to wait for it to reconnect to the internet. As a result, give it some time, then try again later.

#3. Restart the computer and Outlook.

Sometimes, these errors are the result of temporary system problems that can be resolved by restarting the system or an app. As a result, shut down Outlook and every other application, give it a minute, and then open or launch Outlook once more. Try restarting the computer if the issue is still visible.

#4. Update Windows and Outlook.

Microsoft updates Outlook regularly to fix several problems and defects that could have caused the 0X8004011d error. To update and check Outlook, take the following actions:

  • Launch Outlook.
  • Select Office Account under File.
  • After selecting Update Options, select Update Now.

Outlook will set up a connection with the Microsoft server to check for updates. If there are any updates available, you should download and install them on your Outlook immediately.

You can try updating Windows to correct any problems in the operating system if this doesn’t fix the error. The following are the steps to follow:

  • Navigate to Settings on your Windows computer, then select Update & Security.
  • Select Windows Updates > Check for Updates after that.
  • Install any updated software that is available.
  • Restart the machine and open Outlook when the Windows updates have been installed.

Verify whether the server is unavailable. The error 0X8004011d has been fixed.

#5. Verify Exchange Mode Cached.

Every time the server is down, the network is busy, or there is even a little break in internet connectivity, the 0X8004011d error may occur if the Cached Exchange Mode is turned off. It is therefore advised that if you are utilizing a Microsoft 365 or Live Exchange Server account, you use Cached Exchange Mode. These are the steps to follow:

  • To open control.exe, type Windows + R and hit Enter.
  • Select Users Accounts > Mail, and thereafter click on Data Files.
  • After selecting “Email,” double-click the email account.
  • Select the Advanced tab by clicking More Settings.
  • After selecting Apply > OK, click Utilize Cached Exchange Mode.
  • Restart MS Outlook for the modifications to take effect

When you enable Cached Exchange Mode, Outlook will take care of the backend synchronization, so you are less likely to encounter the send/receive issue.

#6. Fix the Outlook Profile

Send/receive issues may also be caused by an Outlook profile that is corrupted or damaged. You can attempt to fix them by repairing the profile with the integrated repair feature. The following are the steps to follow:

  • Select Mail > Show Profiles from the Control Panel.
  • Select your online profile.
  • Next, select Email Accounts from the Properties menu.
  • Select your account under the Email menu, then click Repair.
  • Restart Outlook after the repair.

#7. Create a New Outlook Profile

Creating a new profile and configuring your email under it can be an option if fixing your Outlook profile isn’t successful. Here are the steps to follow:

  • Go to the Control Panel and close Outlook.
  • Next, select Show Profiles under User Accounts > Mail.
  • Give this profile a name after clicking Add. Select OK.
  • In the wizard, there will be a sign. Create a new profile and log in using the same email address.
  • Make this profile your default after the setup is finished, then open Outlook.
  • You can delete the previous profile to prevent confusion if everything functions properly and the error has been fixed.

#8. Turn Off Add-ins

Add-ins have the potential to enhance Outlook functionality, but they can also cause issues, particularly if they are installed through third-party software or programs. Use these procedures to see if add-ins are the source of the error:

  • After closing Outlook, use Windows + R. The Run dialog box will open as a result.
  • Launch Outlook in safe mode, type outlook.exe /safe, and hit the Enter key or click the OK button.
  • Next, choose Add-ins by clicking File > Options.
  • Next, to Manage Add-ins, at the bottom, click the Go… option.
  • Remove the ticks from every option related to the add-ins in the COM-Add-ins dialog box.
  • Stop the add-ins, and click OK.
  • After disabling the add-ins, exit Outlook Safe Mode.  
  • After that, launch Outlook as usual.

Once the issue has been fixed, activate each add-in individually to identify the offending one and then permanently delete it.

Make use of a CubexSoft OST Converter, if you discover missing mail items or folders or OST restoration fails. You can save the mail items in an Outlook importable PST file by using the software to extract them from the backup OST file. The missing mail items or folders can be restored by importing the converted PST file into your freshly made OST file or Outlook profile. The software can convert big OST files (up to 50 GB) and export all mail items from inaccessible, encrypted, or orphaned OST files directly to Microsoft 365 and live Exchange Server.

Last Words

Outlook error 0X8004011d can cause work and productivity problems, as well as harm to one’s finances and reputation. But with the fixes this site offers, you ought to be able to fix it like a pro. Be sure to follow the suggested sequence of remedies, which goes from simple troubleshooting to more complex ones.

Use an OST File to PST Converter program, if you must rebuild the OST file and discover that any mail items or folders are missing after doing so. Use this software to scan the backup OST file and restore the missing mail items straight to your live Exchange Server mailbox, Microsoft 365 account, or new or existing Outlook profile.