How to Turn Off Cached Exchange Mode in Outlook?

Ritu Roy | Exchange fix How to's Outlook Software Technology | 5 minutes read | Modified on: 28-08-2023
how do I turn off cached Exchange mode in Outlook

Microsoft Outlook is a widely used email client that offers a range of features to enhance your email and communication experience. One of these features is Cached Exchange Mode, which allows Outlook to store a local copy of your mailbox data on your computer. This can improve performance and allow you to access your mailbox even when you’re offline. However, there might be instances where you want to turn off Cached Exchange Mode, whether to conserve disk space or to troubleshoot certain issues. In this article, we will guide you through the steps on how to turn off Cached Exchange Mode in Outlook.

What is Cached Exchange Mode?

Cached Exchange Mode is a feature in Microsoft Outlook that creates a local copy of your mailbox data from the Exchange server onto your computer. This cached copy includes your emails, attachments, contacts, and other mailbox items. By doing so, Outlook can provide faster access to your data, even when you’re not connected to the Exchange server. This function is mainly useful for users who have limited internet connectivity.

Read Also: Guide for Switching from working offline to working online in Outlook

Reasons to Turn Off Cached Exchange Mode

 While Cached Exchange Mode offers several benefits, there are situations where you might want to disable it:

  • Storage Concerns: Cached data can consume a significant amount of disk space, especially if you have a large mailbox. Disabling this feature can help conserve storage on your computer.
  • Privacy and Security: Some users might have concerns about storing sensitive information locally, preferring to access data only when connected to the Exchange server.
  • Synchronization Issues: In some cases, Cached Exchange Mode might lead to synchronization problems, where the locally cached data doesn’t match the server’s data. Disabling the mode could help troubleshoot these issues.
  • Outdated Information: Cached data might become outdated if you haven’t connected to the Exchange server in a while. Disabling the mode ensures you always access the most up-to-date information.

How to Turn Off Cached Exchange Mode Manually?

Turning off Cached Exchange Mode is a straightforward process. Follow these steps:

#1. Open Outlook: Launch Microsoft Outlook on your computer.

#2. Access Account Settings:

  • For Outlook 2010 and 2013: Click on the “File” tab, then select “Account Settings” and choose “Account Settings” again from the dropdown.
  • For Outlook 2016, 2019, and Microsoft 365: Click on the “File” tab, then select “Account Settings” and click on “Account Settings.”

#3. Open Email Account Settings:

In the “Account Settings” dialog box, select the email account for which you want to disable Cached Exchange Mode.

#4. Change Account Settings:

Click on the “Change” button, typically located above the account list.

#5. Disable Cached Exchange Mode:

In the “Change Account” dialog box, uncheck the box that says “Use Cached Exchange Mode.

#6. Confirm Changes:

Click “Next” or “OK” to apply the changes. Outlook might prompt you to restart the application for the changes to take effect.

#7. Restart Outlook:

Close and then reopen Outlook to complete the process.

Considerations and Potential Impact

Before you turn off Cached Exchange Mode, there are a few important considerations to keep in mind:

  • Offline Access: Disabling Cached Exchange Mode means you won’t be able to access your mailbox data when you’re offline. Make sure you have a reliable internet connection if you choose to work without cached data.
  • Performance: While disabling Cached Exchange Mode might slightly improve real-time data access, it could also affect Outlook’s responsiveness, especially if you have a slow or unstable internet connection.
  • Synchronization: Without Cached Exchange Mode, Outlook will need to sync with the Exchange server more frequently, which could lead to increased network traffic.

Therefore, if your Outlook is stuck in Work Offline Mode or you can’t turn off Cached Exchange Moe, it shows an issue with your OST files. For example, there could be integrity problems due to the large size, or the OST file may have become inaccessible due to sync error.

Due to this problem, users can opt for CubexSoft OST to PST Converter software to solve how to turn off cache exchange mode in Outlook with simple steps. With the help of this solution, one can also export OST file directly to Live Exchange Server, IMAP, Office 354, etc.

Conclusion:

Cached Exchange Mode in Outlook is a helpful feature that improves performance and accessibility, but there are valid reasons to turn it off. Whether you’re concerned about storage space, privacy, synchronization issues, or outdated data, disabling Cached Exchange Mode can address these concerns. The process to turn off this feature is relatively simple, allowing you to quickly switch between modes based on your current needs. Always remember that your choice of enabling or disabling Cached Exchange Mode depends on your individual preferences and requirements.

FAQs – Frequently Asked Questions

Q1. What occurs if Cached Exchange Mode is disabled?

A. You cannot operate offline when cached Exchange Mode is disabled since Outlook needs a continuous internet connection to function. Outlook might not function properly if the connection is sluggish or unavailable. Additionally, if the system is down, you cannot access your mail.

Q2. Is the cached Exchange mode suggested?

A. Cached when setting up an Office 365, Exchange Server, or Outlook.com account in your Outlook client, Exchange Mode is recommended. Even when the system is offline, the connection is sluggish, or it is inaccessible, it gives you offline access to your inbox items.

Q3. What drawback exists if cached Exchange mode is disabled?

If you choose to disable cached Exchange mode, you could notice that updates to the Global Address List take longer to process. Also, if you use the search tool, you might not be able to find specific emails.

Q4. Is cached Exchange mode quicker?

A. The cached Exchange mode greatly accelerates performance. Working offline allows it to avoid the mail server and other systems that could slow down data delivery. Instead, it keeps a copy of the mailbox on a local computer so the user may view and edit it more quickly.

Q5. If Cached Exchange Mode is disabled, is it okay?

A. Yes, you can switch off Cached Exchange Mode without any problems, especially if you’re having trouble with Outlook’s speed owing to oversizing or problems with the Outlook cache.