How to Open MSG Files in New Outlook? – A Step-By-Step Guide

Sarabjeet Kaur | msg Software Technology | 4 minutes read | Modified on: 03-11-2026

Are you trying to open an MSG file in New Outlook but don’t know how to access it? If you are wondering how to open MSG files in New Outlook, there are a few simple methods you can try. MSG files contain saved email messages, including details such as sender, recipient, subject, message content, and attachments. You may need to open these files to read old emails, check important information, or access previously saved messages.

New Outlook provides support for opening saved MSG files, but you need to follow the correct steps. In this blog, we will explain different ways to open MSG files in New Outlook, discuss common issues, and explore an alternative solution for managing your MSG emails.

What Is an MSG File?

An MSG file is an email file created by Microsoft Outlook. It stores email details such as sender, recipient, subject, message content, and attachments. Users save MSG files to keep important emails for future reference, backup, or sharing.

Can You Open MSG Files in New Outlook?

Yes, New Outlook for Windows supports opening MSG files. You can open them using drag and drop, the Open with option, or by double-clicking the file. However, this feature requires a qualifying Microsoft 365 subscription.

Why Are MSG Files Not Opening in New Outlook?

Sometimes, users may face problems while trying to open MSG files in New Outlook. There can be several reasons behind this issue.

  • Microsoft 365 Subscription: Your account may not have a qualifying Microsoft 365 subscription required to open MSG files.
  • Incorrect Default Application: Windows may be using another application to open MSG files.
  • Internet Connection: An active internet connection is required to open saved MSG files using this feature.
  • Outlook Issues: An outdated application or temporary problem may prevent the file from opening properly.
  • File Problems: The MSG file itself may be damaged or incomplete.

Before trying another method, check your Microsoft 365 subscription, internet connection, and default application settings.

How to Open MSG Files in New Outlook? Step-by-Step Methods

There are three simple ways to open saved MSG files in New Outlook. You can use any method depending on how you want to access your email messages.

1: Open MSG Files Using Drag and Drop

  1. Open New Outlook on your Windows computer.
  2. Open File Explorer and find the MSG file you want to open.
  3. Select the MSG file.
  4. Drag the selected file into the reading pane of New Outlook.
  5. Wait for the email message to open.

2: Open MSG Files Using the Open With Option

  1. Open File Explorer on your computer.
  2. Browse to the folder where your MSG file is saved.
  3. Right-click the MSG file.
  4. Select Open with from the menu.
  5. Choose Outlook (new) from the available applications.
  6. Wait for New Outlook to open the selected email.

3: Open MSG Files by Double-Clicking

  1. Go to the folder containing your MSG files.
  2. Find the email you want to view.
  3. Double-click the MSG file.
  4. New Outlook will open the selected email if it is set as the default application.

If the file opens in another app, change the default app to New Outlook.

Want to Convert MSG Files to PST?

If you have multiple MSG files and want to access them together in Outlook, converting them into PST format can be a useful option. PST files allow users to store multiple email messages in a single file, making email management easier.

For this purpose, you can use CubexSoft MSG to PST Converter. It helps users convert multiple MSG files into PST format while maintaining important email details and attachments. The software also offers a simple interface, making the conversion process easier for both technical and non-technical users. Simply add your MSG files, preview them, select the required options, and start the conversion.

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Frequently Asked Questions

1. Can I open MSG files directly in New Outlook?

Yes, New Outlook for Windows supports opening saved MSG files through drag and drop, Open with, and double-click methods.

2. Do I need a Microsoft 365 subscription to open MSG files in New Outlook?

Yes, Microsoft requires a qualifying Microsoft 365 subscription to open saved MSG files in New Outlook.

3. Why does my MSG file open in Classic Outlook instead of New Outlook?

This may happen because Classic Outlook is set as the default application for MSG files. You can use the Open with option and select Outlook (new).

4. Can I open multiple MSG files in New Outlook?

You can open saved MSG files individually using the available methods. If you need to manage or convert multiple MSG files together, you can consider using a professional CubexSoft MSG Converter.

5. Can I open MSG files in Outlook on the web?

Yes, Outlook on the web also supports opening saved MSG files. You can drag and drop an MSG file from File Explorer into the reading pane. A qualifying Microsoft 365 subscription is required.

Conclusion

Opening MSG files in New Outlook application is easy when you know the correct method. You can use drag and drop, the Open with option, or simply double-click the file to access your saved emails. However, if you regularly work with multiple MSG files and want more options to manage or convert them, MSG to Outlook Tool can be a helpful choice for users who want to convert and export multiple MSG files in PST format with attachments. Select the method that suits your requirements and access your important Outlook email messages whenever needed.