Error “IBM Lotus Notes Failed to Start Successfully Windows 10” – [SOLVED]

Posted 2, Apr 2020 | By Editorial Team

Is Lotus Notes failed to start and showing an error “IBM Notes failed to start successfully”? If yes, then the write-up is here discussing all the possible reasons behind the error and methods to fix the same.

Lotus Notes is most widely used email application across the globe. Number of organizations make use of it for B2B communication due to features and functioning it possesses. However, comparing with other applications, it is also susceptible to corruption. In other email applications, such type of issue arises due to problem in a system. But, in Lotus Notes, issue occurs when problem pops-up in Notes application itself.  And, “IBM Notes failed to start successfully Windows 10” error recurrently faced by users.

Overview – IBM Lotus Notes Failed to Start Successfully Windows 10

The problem occurs when users move to Notes 9.0.1 FP9 from current Lotus Notes edition. When they enter a password, they unable to launch IBM Notes and error occurs on a screen after some time as shown in the image:

How “IBM Lotus Notes Failed to Start Successfully Windows 10” Error Occurs?

When installing Lotus Notes, notes2.exe do not run after checking Windows task manager. Moreover, after executing NSD manually by navigating through the path “Windows Start button” => “IBM Applications” => “Support” => “Collect IBM Notes diagnostic data and exit Notes” will unable to get manual NSD. You will be able to collect NSD by executing nsd.exe. Though, data file would not be completed.

Reasons behind IBM Lotus Notes Failed to Start Successfully Windows 10 Error

The main reason behind the happening of the error is when user’s try to install Notes and notes.exe not able to run as a result of which Lotus Notes app does not load properly.

Lotus Notes Environment

The issue started on Lotus Notes edition 9.0.1 FP9 which exists until Notes 9.0.1 FP10 IF5 regardless of Windows versions. The issue is random, it does not occur on all IBM Notes environment or Domino Server.

Resolve – “IBM Lotus Notes Failed to Start Successfully Windows 10” Error

The discussed issue noted in SPR ATHNAZ2H55 as NSD does not have call stacks for Lotus Notes on Win 10. Moreover, it is fixed on Notes 9.0.1 FP10 IF6 and can be downloaded from URL given below:

http://www-01.ibm.com/support/docview.wss?uid=swg21657963

Take into account the listed manual steps for this error before upgrading to Notes 9.0.1

  1. Install Lotus Notes app as Windows Administrator.
  2. Make use of Notes 9.0.1 FP8 in spite of 9.0.1 and wait till you are allowed to upgrade to FP10 IF6.
  3. Run Lotus Notes email client in basic mode.
  4. Now, take exit from IBM Lotus Notes application. Copy Lotus Notes JVM Folder from multi-user installation that is working over already existing JVM folder and again start the Notes.
  5. Exit Lotus Notes. Delete Notes JVM folder and facilitate again to CMS push the client to the same system. After it completed, start Lotus Notes again to check if it is properly working or not.

The discussed fixes are manual. At first, you need to try them. If error “IBM Lotus Notes failed to start successfully Windows 10” appears again, then it is possible that issue is somewhere exists in NSF file. The IBM Lotus Notes mailbox items such as emails, calendars, notes, journals, tasks etc. are essential for IBM Notes as it involves both professional and business communication. Therefore, it is important to fix NSF file corruption issues. Also, if you unable to do it, then make sure to backup the Lotus Notes entire database in accessible file type. You can perform the same by making use of professional and reliable NSF to PST Tool. It is a complete solution to backup NSF file database into Outlook, PDF, MSG, EML, MBOX, Office 365, Exchange, Gmail, G Suite and more.

Conclusion

Many times, user has to face several errors in Lotus Notes when they try to launch it on the system. In above discussed segment, we have provided the fix of “IBM Lotus Notes failed to start successfully Windows 10” error. In case you unable to perform the process manually, make sure to use the third party application which is easy to run and operate and take the backup of crucial NSF files into accessible formats or accounts.