Posted 6, Nov 2019 | By Editorial Team
If you are handling both personal and professional emails on Microsoft Outlook platform (whether on Microsoft or Mac System), then you must be well aware of how important are these identities to professionally achieve your accounts. An identity is dependable to save the set of email messages, calendars, contacts, tasks, account settings and etc. The identities can be managed under Microsoft Database Utility that gets automatically installed along with the Office installation.
The information saved on each identity can be situated on this default location:
/Users/ username/Documents/Microsoft User Data/Office 2011 Identities/
But, the people may sometimes find the trouble in accessing and opening the identities, mainly once they have re-installed Outlook for Mac 2011. This unreachability and the inaccessible problem is often going with an error message: “this Identity cannot be opened with this version”.
The issue has occurred once the user has re-installed the office for Mac without installing the latest updates.
This error occurs when the user has re-installed Office for Mac without installing the latest updates. Now the significance of this error message, the user is unable to open emails and other information saved on the Outlook data files.
Another Errors which occur due to corruption and damaged in identify folder are:
For this, follow these steps mentioned below properly:
Exits all the applications in your Mac system except the Finder Apps
Now, see for hard disk space available in your system. It is three times the size of Outlook Identity Folder. To confirm the hard disk size, follow these steps:
Get Backup of current Identity by following steps:
Remake Database Folders
After the backup is generated, you have to rebuild the data items. For this, follow the below-listed steps:
Create a new Identity Folder.
Once more than one profile is configured in Outlook, then there will be multiple identities as well. And every identity has an individual address book, calendars, etc. So, you need to check the identity folder that identity folder is corrupt and therefore, there is a need to make a new identity to fix the error. Follow the mentioned steps to make a new identity:
The above-described solution is the manual method to resolve the inaccessible identity error. But, if you notice this method is a too long and time-consuming and confusing process. Without technical knowledge, no one can perform this manual process.
To resolved the Outlook identity folder carefully and quickly, then one can go with the reliable and third-party tool i.e. OLM Converter software that solved the error within a few clicks and make it accessible despite severe damage in the file. It permits users to competently convert all Outlook for Mac data – contacts, emails, attachments, hyperlinks, etc. to PST. It has multiple saving options offered other than PST like – MBOX, EML, HTML, MSG, IMAP, office 365, Zimbra, Thunderbird, Windows Live Mail, Exchange Server, Gmail, G Suite, etc. It has a very simple GUI, anyone can easily handle and works with this tool without having any problem. This software supports all the MS Outlook versions like 2019, 2016, 2013, 2010, etc. and also supports Windows OS versions including Windows 10. Users can also try a free demo facility to know the software functionality without any charges.