“Deleted Items Folder is Not Available” Error in Outlook – [SOLVED]

Ritu Roy | Email Conversion How to's Software Technology | 3 minutes read | Last updated on February 8th, 2023,

MS Outlook is one of the recommended and popular email client and management applications as it is known for delivering wonderful features and add-ons. Just like every other tool, it includes issues or arises error messages every other second. A common issue that most the Outlook using users are facing these days is errors that do not allow them to remove unnecessary messages from INBOX and move them to deleted items folder. The user receives message like this:

The issue of deleted items folder is not available is common among users using IMAP account.

How to Make Deleted Items Folder Available in Microsoft Outlook?

In order to make the folder of Deleted Items available, it is important to first assign and manually create exact folders. Below mentioned are some of the suggested and tested ways to resolve the problem of deleted items folder not available.

Method #1: Subscribe to the IMAP Accounts Missing Folder

If the folder of deleted items is missing, it highlights that users has not subscribed to them. In order to access and view the folders present in IMAP account, follow the steps below:

Open IMAP Account >> Select Inbox >> Right-click on Inbox >> Select IMAP Folders.

IMAP Folders dialogue box will open >> Navigate to Query tab >> Select option of Deleted Items >> Then click Subscribe.

In order to check again if you have subscribed to Deleted Items folder or not. Check folders present under Subscribed tab and confirm whether you the folder you added is listed or not.

Method #2. Manually Create or Assign Missing Deleted Folders

If earlier method did not solve the issue, then the only option left is creating and assigning missing folders of Deleted Items manually. Follow the steps mentioned below:

Run IMAP Account >> Navigate to Folders tab >> Select New Folder.

Rename new folder as Deleted Items and hit OK.

Now, subscribe to new created Deleted Items folder by implementing the instructions exactly mentioned in Method #1.

Method #3. OST Converter – Expertise Suggested Approach

If you have used the above-mentioned steps and still unable to recover folder of Deleted Items, then there are chances of OST file damage. In such circumstances, one can rely on trusted and reliable third-party tool. One such strong and effective tool that can help in these situations is OST Converter.

With the help of tool, a user can access Deleted Items folder. The application is simple to use and equipped with self-explanatory GUI so that technical and non-technical users can use the tool to recover deleted items folder in multiple file types such as PST, PDF, MSG, EML, MBOX, RTF, HTML, DOC, MHTML, Windows Live Mail, Thunderbird and more. Moreover, you will also get the opportunity to directly transfer OST files to Office 365, Exchange Server, Gmail, G Suite, AWS, Yahoo, IMAP Server etc.


In the segment, we have discussed three methods to solve the issues of “Deleted Items Folder not Available”. Creating a new folder of Deleted Items or Subscribing to Deleted Items folder can work for some but not for everyone due to heaps of reasons. Even, if you get the accessibility of Deleted Items folder, then there are chances that items included in Deleted Items folder are no longer present in it. Thus, in such situations, one can use OST to PST Tool.