Fixed Outlook Error: This Account is Not Supported in Outlook for Windows Due to the License Provided Error

Ritu Roy | File Repair fix How to's Outlook Software Technology | 3 minutes read | Modified on: 24-09-2024
This Account is Not Supported in Outlook for Windows Due to the License Provided Error

When you urgently need to read your emails, seeing the error notice “This account is not supported in Outlook for Windows due to the license provided” can be very annoying and puzzling. This problem typically occurs when you don’t have the mandatory license to use Outlook on Windows as part of your Office 365 subscription. This problem can stop you from being productive and mess up your workflow, irrespective of whether you’re trying to access an existing account or create a new one.

Fortunately, a few methods help you fix this error and restart your easy email management. In this article, we’ll walk you through several solutions for this error, from ensuring your Office installation is configured correctly to upgrading your subscription and confirming your Office 365 license. These guides will help you get over this and guarantee that you can continue to access emails in Outlook for Windows.

How to Fixed the Error ‘This Account is Not Supported in Outlook for Windows?

If you are working on a new Microsoft Outlook application then the below-mentioned methods are not going to assist you because the new Outlook is still in preview and doesn’t support all of the features and functionalities of the previous Outlook application. These fixing recommendations will help you if the issue perseveres even if you are using the outdated Outlook app:

#1. Check your Microsoft Office 365 License

Make sure that MS Office 365 subscription involves Outlook for Windows. This issue often happens with subscriptions that restrict access to the online versions of Office products are frequently the cause of the issue:

  1. Go to the Office 365 website.
  2. Provide your account details to log in.
  3. Pick “My Account.”
  4. Navigate to Subscriptions to view the list of facilities included in your plan.

#2. Update Your Office 365 Subscription

When Outlook for Windows isn’t involved in your latest plan, think about upgrading to one that is. Microsoft Outlook desktop edition is commonly involved in plans like MS Office 365 Business Premium, Office 365 Enterprise E3, or higher.

  1. Go to the page with Office 365 plans.
  2. Pick a plan that includes Windows Outlook.
  3. To upgrade your subscription, follow the steps.

#3. Look for Installations of Multiple Offices

Having many Office installations on your system may occasionally lead to license-related issues and difficulties.

  1. Go to the Control Panel and open it.
  2. Navigate to Features and Programs.
  3. Seek out several Microsoft Office instances.
  4. Any versions you do not require should be removed.

#4. Turn on the Microsoft Office

Make sure the Office suite is turned on properly. If the Office is not active, the licensing problem may occasionally appear.

  1. Run any MS Office program, such as Word or Excel.
  2. Choose File > Account.
  3. Check the Office’s activation status and turn it on if needed.

#5. Utilise Outlook Web App (OWA) as a Temporary Solution

You can access and manage your emails using the Outlook Web App while you try to fix the problem.

  1. Run Outlook.com web app.
  2. Enter your MS Office 365 credential details to log in.
  3. Use the web interface to view and manage your emails and accounts.

This issue may also occur if you try to switch between several Outlook accounts on the New MS Outlook interface using the same email address due to the reasons that the new MS Outlook doesn’t yet support multiple accounts. To continue operating multiple profiles, you will either be required to go back to the previous edition of Microsoft Outlook or wait for the new edition of Outlook to involve this functionality.

The Concluding Words!

By following above explained methods, you should be able to fix the issue “This account is not supported in Outlook for Windows due to the license provided”. The most significant solutions are to make sure Office is working, check for additional Office installations, and verify and upgrade your Office 365 suite. Moreover, while you work on a long-term solution, you can temporarily view your emails by using the Outlook Web App.