How Do I Fix Thunderbird Black Screen Error

Rashmi Parkash | Email Conversion email migration Featured file conversion fix How to's mac os Software Technology Windows | 3 minutes read | Modified on: 29-12-2023
thunderbirdblack

Do you have a Black Screen problem with Mozilla Thunderbird Mail? When using the Thunderbird email application, do you get a black screen where everything becomes stuck? If so, you’ve come to the correct spot since this blog provides step-by-step instructions on how to safely and reliably resolve Thunderbird’s black screen problem.

Fixes for Mozilla Thunderbird’s Black Screen Problem

Although there are numerous solutions to fix the problem, we’ve only covered a few of the greatest ones here:

Put The System in Safe Mode

One possible workaround is to attempt to launch Thunderbird in safe mode. To accomplish this, make sure the email program is not functioning on the machine and remove all of its extensions. Now, to launch Thunderbird in safe mode, adhere to the instructions listed below:

1. Work of Windows OS Users:

  • Launch the Run console, then enter “Thunderbird-Safe-Mode.” Next, press the OK button.

2.  Work of Mac OS Users:

  • Launch Terminal, then enter “Thunderbird” in the designated text area. Next, click Show All.
  • Simply drag and drop Thunderbird into the terminal window from the “Application category.”
  • Connect “Thunderbird.app” to “Contents/-MacOS/-Thunderbird-bin-safe-mode.”
  • Lastly, the user must hit the Enter key to activate Safe Mode.

3. Work of Linux Users:

  • In the command line, enter Thunderbird’s path (Safe Mode).
  • Go to Tools >> Add-Ons >> Extension from the menu.
  • Here, choose the problematic extension and repeatedly click Uninstall.
  • Finally, close it and launch Mozilla Thunderbird once more.

Thunderbird Mailbox backup

To prevent data loss, the second technique involves backing up all of the data in your Thunderbird inbox, including contacts, calendar entries, emails, and more. In the event that Thunderbird mail has a black screen, this option can be useful. Users can carry out the actions listed below:

1. For Windows 10 and 8 Users

  • Launch the Run console, enter “%appdata%” in the text field, then press the OK button.
  • Go to the Profiles folder after opening the Thunderbird folder.
  • Open the directory of the selected profile now.

2. For Mac OS Users

  • Press Command+Shift+G to open a new Finder window.
  • Enter “~/Library/Thunderbird/Profiles/” here, then press Enter.
  • Open the folder containing your Thunderbird profile now.

3. For Linux Users

  • Open the File Browser window and go to the directory “~/.thunderbird.”
  • Navigate to the directory of a certain profile and select all of the folders.
  • Users can copy the contents of the mailbox to any preferred storage location from here.
  • Press Enter after entering “tar -zcf MozillaProfiles.tar.gz.”
  • The file will be compressed, and MozillaProfiles.tar.gz will be the new file that is produced.
  • Lastly, users may quickly restore files to a different system.

Users can easily backup their Thunderbird mailbox data to a different storage place and subsequently restore their profile by following the methods outlined in the above segment. They can use this to fix Mozilla Thunderbird’s black screen problem.

Expert Resolution to Solve How Do I Fix Thunderbird Black Screen Error

In the event that you are unable to access your mailbox data the aforementioned approach. Moving your MBOX data items into PST file format compatible with Outlook is another way to solve the problem of how do i fix Thunderbird Black Screen Error. In a matter of minutes, you can transfer MBOX files to Outlook by using the CubexSoft MBOX to PST application. This program will assist users in exporting their email data into PST, EML, MSG, and various other file formats after previewing the data in a variety of viewing options. Users will be able to easily fix the Thunderbird black screen bug by backing up their mailbox data and transferring it to another format.

In summary

Errors appearing in apps, no matter what kind they take, are infuriating. We have covered the Mozilla Thunderbird black screen error in this article. We have addressed the issues faced by various user types when explaining the solutions for various operating systems. Finally, to avoid encountering any form of issue, it is preferable to execute the software in Safe Mode.